01
Home-based sellers
For merchants taking repeat orders through chats, story replies, and forwarded messages.
Cakes, gifts, resellers, everyday household items
Now in private beta · Palestine
You wake up to 50 messages.
Half are orders. Which half?
Mo'een reads your Telegram messages, extracts orders from natural Arabic, and organizes everything into a dashboard that tells you what to do next — so you start your morning in control.
2-minute setup · Works with your existing Telegram · Free during pilot
moeen.app/dashboard
Live
Dashboard
0.1 The problem
Sound familiar?
Every merchant with a Telegram business knows these moments.
Messaging apps were never built for commerce. The chaos isn't a tooling problem — it's an organization problem.
01
The lost order
A customer ordered yesterday. You forgot. Now they're messaging again — angry.
“وين الطلب تبعي من أمس؟!”
02
The angry follow-up
“Where is my order??” at 7am. You haven't even opened Telegram yet.
“يا جماعة حدا يرد علي!!”
03
The out-of-stock surprise
You confirmed an order for something you ran out of two days ago.
“آسف خلصت الكنافة من يومين…”
04
The duplicate order
Same customer sent the same order in different words. You processed both.
“بدي زي اللي طلبته قبل — يعني الكبيرة”
0.2 Live extraction
From a sentence to a structured order.
Mo'een reads natural Arabic, English, and Arabizi. It pulls items, quantities, totals, delivery details — and labels its own confidence.
أم
أم محمد
Telegram · ● online
مرحبا، بدي 3 كنافة كبيرة وتوصيل على البيرة
7:02 AMأهلا! بدك توصيل اليوم؟
7:03 AMإيه، الساعة 5 المساء لو سمحت
7:03 AMMo'een is listeningGemini 2.5
MO-1042Incoming
auto-createdCustomerأم محمد
Items3× Knafeh (Large)
DeliveryAl-Bireh — 5:00 PM
Total₪135.00
Confidence94%
0.3 How it works
Three steps.
Two minutes to set up. Zero lost orders.
Mo'een suggests, you decide. AI handles language. Rules handle logic. You handle judgment.
01
Connect
Plug Mo'een into your Telegram.
Two minutes. One bot token. Mo'een starts listening to incoming messages without changing how you already work.
- No new app for customers
- No phone-number change
- Disconnect any time
02
AI sorts
Mo'een reads. It extracts. It labels.
Gemini 2.5 Flash detects intent, pulls out items and quantities, and writes a confidence score next to every order. When it's unsure, it says so.
- Levantine Arabic, English, Arabizi
- Items, quantities, totals, addresses
- Always says: AI 87%
03
You act
Open the dashboard. Everything is organized.
Color-banded order cards by lifecycle stage. Critical flags pulse. Confirm, dispatch, deliver — all without leaving Mo'een.
- Lifecycle dashboard
- Priority flags
- One-tap status updates
0.4 The merchant view
Built for the way you actually work.
Four screens. One shape of work. Every detail designed for a merchant on a phone, in a hurry, with sticky fingers from kanafeh syrup.
See the day at a glance.
A single board that shows every order, by lifecycle stage. The 3-pixel left edge is the color of the stage — incoming blue, pending amber, confirmed green.
moeen.app/dashboard
New
12
Pending
4
Confirmed
18
Delivered
9
MO-1042
أم محمد
₪135.00IncomingAI 94%3× Knafeh (Large)
MO-1043
خالد
₪80.00ConfirmedAI 91%2× Mixed Platter, Nablus
MO-1041
أم أحمد
₪95.00PendingAI 78%1× Knafeh M, 2× Baklava
MO-1040
طارق
₪240.00PendingAI 82%10× Knafeh small (hold)
MO-1039
سارة
₪64.00OutAI 88%4× Cake slice
MO-1038
ليلى
₪96.00DeliveredAI 93%2× Knafeh L, 1× Tea
0.5 Who it's for
Built for merchants
who already sell in chats.
Best for merchants whose orders begin in chats, replies, screenshots, and back-and-forth. If the sale starts in a conversation, Mo'een fits.
02
Fashion & accessories
When customers order by screenshot, color, size, and fast follow-up questions, Mo'een keeps the thread organized.
Abayas, bags, jewelry, watches, small fashion catalogs
03
Pharmacies
Useful for high-volume message intake where customers ask for availability, substitutions, and delivery timing.
OTC requests, refill coordination, home delivery inquiries
04
Handmade products
Ideal for merchants selling custom or small-batch items where every order comes with a little extra context.
Candles, soaps, crochet, stationery, customized gifts
05
Artists
Great for creators who sell commissions, prints, and one-off pieces through direct conversations.
Commissions, framed work, portraits, limited drops
06
Home kitchens
Perfect for kitchens handling daily order waves, delivery notes, and schedule changes through DMs.
Meal prep, trays, desserts, seasonal menus, catering requests
07
Almost any catalog business
If orders arrive in messages and someone has to manually turn those chats into next steps, Mo'een fits.
Flowers, gifts, cosmetics, baby products, local retail
0.6 Local by design
Built in Palestine.
For Palestine first.
Mo'een understands Levantine Arabic the way your customers actually write it — half-Arabic, half-English, abbreviated, full of context.
We start hyper-local because that's where the chaos lives — and because the data we learn from here makes every merchant who comes after better.
Levantine
دارجة فلسطينية
Native dialect, not translation
Arabizi
7abibi → حبيبي
Latin-Arabic, normalized
RTL
Right-to-left
Logical CSS throughout
Currency
₪ ILS
Native shekel formatting
مش بس تطبيق،
معك.
معك.
“Not just an app — it's with you.”
بدي 3 كنافة كبيرة
items: 3× Knafeh (Large)
7abibi delivery 3al beireh?
delivery: Al-Bireh
cancel آخر طلب
action: Cancel last order
0.7 Frequently asked
Things merchants ask first.
01Do my customers need to install anything?
No. Mo'een sits behind your existing Telegram bot. Customers keep messaging the same way they always have — the only thing that changes is what you see on your end.
02How accurate is the AI?
On Levantine Arabic order extraction we currently see ~92% field-level accuracy. Every extracted order shows its confidence score, and anything below 70% goes to a review queue.
03Does it work with WhatsApp?
WhatsApp is on the Phase 2 roadmap via an official BSP. The MVP is Telegram-only because we wanted to validate the core product first.
04What happens when the AI is unsure?
Mo'een tells the customer plainly: “A team member will confirm shortly.” No fake-human pretending. The order is flagged in your dashboard with a review tag.
05How much does it cost?
Free during the pilot. Long-term pricing will be tied to orders processed per month — the only metric small merchants actually feel.
06Can I see my old chat history?
Yes. Mo'een doesn't replace your Telegram inbox — it sits alongside it. Every conversation Mo'een touches is preserved verbatim.
0.8 Get in touch
Ready to take back
your mornings?
Join the early access list. We're onboarding 3–5 Palestinian merchants per week. We'll reach out personally.
أو راسلنا مباشرة · hello@moeen.app